Shipping Info
Shipping is added at checkout:
UK - Royal Mail Tracked - £5
EU, EEA and NI (currently suspended- see below) - £8
Everywhere else (this includes USA) - Royal Mail International Tracked - £12
USA shipping
I’m happy to announce that US shipping is back, and you won’t be paying any additional tariffs or fees!
Royal Mail has set up a new PDDP (postal duty paid delivery) system, which means any additional tariffs or charges would be paid in advance by me, when I purchase the postage label. This allows your parcel to be delivered straight to your door without any unexpected charges or complications.
And since everything I currently sell in my online shop is classed as original artwork, it is exempt from the 10% tariffs anyway!
Suspended EU, EEA and NI sales
Because of the new EU import regulations (GPSR), I have temporarily suspended sales to all EU/EEA countries and Northern Ireland.
I am currently researching the new regulations and working on a way to resume shipping here. Thank you for your patience and continued support while I work this out!
Payment options
My website uses Stripe to securely process all major credit/debit cards. Apple Pay and PayPal are also accepted.
import fees on international orders
If you order from outside of the UK you MAY be charged customs fees, import fees, or taxes upon arrival depending on the import regulations in your country. This is the responsibility of the buyer to be aware of this and to pay any fees.
US orders shouldn’t incur any additional fees as my prints are exempt from the new tariffs (see US shipping section above)
Arrival times
Orders are usually shipped out within one week. When I dispatch the order you will receive a confirmation email with a tracking number. UK orders should arrive within one week after dispatch and International orders can take anywhere from 1-3 weeks.
You can track your order using the tracking number provided in the confirmation email. If it has been longer than the estimated times above feel free to email me and I will look into it further.
Returns
I do not accept returns so please read the product description and details carefully before you purchase.
In the unlikely event that the piece is an issue with your order - for example, it is damaged during transit - please email me and I will of course send a replacement or offer a refund. If this is the case please keep any damaged packaging/artwork as I will ask for pictures to see what went wrong.
Giving as a gift
If you are buying something as a gift and would like it sent straight to the recipient just make sure to enter their name + address as the shipping address and your information in the payment section. I will send it straight to them. When I pack the order I don’t include any invoice or receipt with the price on it so no need to worry about that! The receipt and tracking information will be emailed to whichever email you provided at checkout.
If you would like me to include a message/note for them feel free to email me and let me know what you want me to write. Make sure you do this either before or right after you place the order as sometimes I dispatch orders the same day!
